How to Schedule a Telehealth Medical Visit
RHM has many ways a patient can schedule a Telehealth Medical Visit.
Self-Schedule an appointment through our Self-Scheduling workflow. Learn more
Request an appointment online by filling out our online appointment form
Contact RMH by phone at 770.450.8677
Preparing for Your Telehealth Appointment
RHM utilizes the Patient Portal for video calls, messaging, and much more. After you schedule your first appointment you will receive information on how to register for the Patient Portal.
How to Access a Virtual Appointment
Please note the time zone of your telehealth appointment and join the telehealth visit 10-15 minutes before your scheduled time. The link for your telemedicine appointment will be available on the app and the patient portal. We will also email the link to you beforehand and text the link to you 15 minutes prior to your appointment.
On the app, Patients can launch a telehealth call from the appointment details screen. After selecting your appointment, press the Launch Telehealth button to start the telehealth call.
If you are charting your cycles and would like us to review your charts or any other medical records before your appointment, please upload them through the app or portal. Click here for information on how to upload your documents. You can also request your past medical records to be faxed to 678.792.8927.
Self Check-In Process
Patients will be sent an email with a link to access the self check-in process. You can complete your online self-check-in as early as 10 days before your appointment. Please complete self-check-in as early as possible through the patient portal or app. If you do not complete your check-in 24 hours before your appointment, we will need to reschedule your appointment and you will be subjected to RHM's $50 cancellation fee.
After Your Appointment
The check-out process after your appointment, you will receive a call from the front office. We will schedule you for any follow up appointments and collect the payment required, same protocol as in-office visits. To complete your check-out, we will email you any lab or imaging orders as well as any prescriptions that were ordered in your appointment.
Download the athenaPatient Mobile App
RHM Patients can use the athenaPatient app for scheduling appointments, messaging providers, for telehealth video calls and so much more. Although it is not required, we encouraged our patients to download the app below.